Blog

Healthcare is Fixed! (Don’t Believe Everything You Read)

We’ve all seen advertisements with outlandish claims in our lives: “Eat this every day and you’ll have six-pack abs.” “Use our service and you’ll be 20% happier.” “Make one wager and receive $1,000 in free…

Swap a Screen Meeting for a Walk and Talk

Sometimes the most powerful coaching moments happen on walking trails. Last Saturday I took my doodles (Dolce and Coda) to Fort Funston in San Francisco for a long hike. It’s a magical place for dogs…

The Importance of Physician Leadership

During a recent trip to Capitol Hill, I had the opportunity to meet with about a dozen physicians who traded their white coats for seats in Congress. We spoke about the enormous challenges facing our…

I’m a Former Health Care Insider. Even I Couldn’t Escape Prior Authorization Hell.

I recently had a front-row seat to how the health insurance industry is doing on its pledge to “streamline” prior authorization. Spoiler alert: it looked a lot more like the fox guarding the hen house. When…

Why is job turnover for clinical executives so high? And how you can break the mold.

I often get asked by clinical leaders for guidance on whether to accept a new job offer or promotion. I also meet them when a job doesn’t work out as planned, and they want to…

Left in Limbo: When Insurance Disrupts a Child’s Fight Against Cancer

My 14-year nephew was recently diagnosed with synovial sarcoma, a rare and malignant soft tissue tumor. He is blessed to be receiving world-class treatment at Duke by a team of compassionate and highly skilled physicians….